Here are a few of the frequently asked questions. To provide you with the best customer experience, your feedback is greatly encouraged. If you have any questions please send us an email at cs@olkez.com

Q. Where do you ship from?
A. We ship from our factory/warehouse located in Sialkot, Punjab Pakistan.
Football For FIFA Worldcup 2014 and 2018 also Made in Sialkot, Punjab Pakistan.

Q. How long will it take for my items to arrive?

A. It will usually take 4-10 business days for all orders to arrive. Shipping times vary from product-to-product; based on demand and shipping location.
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Q. How long will it take to receive a tracking number?

A. It will take usually between 2-3business days.

Q. Where can I place an order from?

A. You can place an order from any country, we ship Worldwide.

Q. Is shipping really FREE?

A. Yes, shipping is 100% Free and for Worldwide we may charge sometime.

Q. Where is your company located?
A. We have an office and factory in the beautiful country “Pakistan” and we will deliver it from the city Sialkot which is located in Punjab (Pakistan)
Sialkot is a very popular city of Pakistan and Also known due to sports, Leather And Medical and Beauty Products.
Football For FIFA Worldcup 2014 also Made in Sialkot, Punjab Pakistan.
Q. Which currency will I be charged?

A. We process all orders in US$ While the content of the cart is always displayed in US$, you will checkout using US$ only.

Q. Will I receive a confirmation number when I place my order?

A. Yes, You will receive an order number after placing their orders.

Please contact us if you don’t receive one within 24 hours.

Q. Who can I contact if I have a problem with my order?

A. All inquiries can be forwarded to cs@olkez.com or through (+92 300 7101792) or by using our Live Chat service located at the bottom right corner of any screen.

Q. Is Checkout on this site safe and secure?

A. You can be absolutely sure that all purchases here are safe and secure.

Q. How can I pay?

A. We accept all Major Credit Cards: Visa, Mastercard, Discover, Amex and also Paypal and Also you use Paypal’s special payment method i.e (Pay using Debit/Credit Card option)

Q. If I enter my email address will you sell my information?

A. We do not sell our customers information. Emails are strictly for follow-up and to send newsletters of our promotions and coupons for discounts.
Read Our data protection policy